Privacy Policy
We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.
Information We Collect
We collect information you provide directly to us, such as when you submit video reactions, create an account, contact us for support, or interact with our services. This may include:
- Account information (email address, nickname, hashed(password)) when you sign up
- YouTube video URLs and metadata (titles, channels, thumbnails)
- Email addresses when you contact us for support
- Hashed(IP addresses) when you submit reactions
- Usage data and interactions with our website
IP Address Collection: When you submit a reaction, we collect your IP address which is immediately secured using cryptographic hashing. This hashed data cannot be used to identify you personally. We process this information based on our legitimate interests under Article 6(1)(f) GDPR to prevent fraud, abuse, and spam on our platform.
How We Use Your Information
We use the information we collect to:
- Provide and improve our reaction finding services
- Prevent fraud, abuse, duplicate submissions, and spam
- Respond to your support requests
- Analyze usage patterns to enhance user experience
- Ensure the security and integrity of our platform
Notification System & Request Tracking
When you track videos or channels to receive notifications, we collect and process information to provide you with updates when new reactions become available.
Email Collection & Usage
We collect your email address when you:
- Track a video for notification updates (available to both logged-in and non-logged users)
- Track an entire channel for notification updates (logged-in users only)
Your email is used solely for sending notification updates. You can unsubscribe from any tracked video or channel at any time through your dashboard or via links in notification emails.
Public Request Counts
We display aggregated tracking counts publicly on our "Most Requested Reactions" and "Most Tracked Channels" pages (e.g., "47 people are tracking this video"). These counts help content creators discover what their audience wants to see. No personal information (names, emails, or identifying data) is ever displayed publicly—only anonymous aggregate counts.
IP-Based Rate Limiting
For non-logged users who track videos, we collect and hash your IP address to prevent abuse and spam. This hashed data cannot be used to identify you personally and is automatically deleted periodically. We process this based on our legitimate interests under Article 6(1)(f) GDPR to maintain platform security and quality.
Rate Limits:
- Non-logged users: 10 tracking requests per hour per IP address, 1 active tracked video per email
- Logged-in users: Unlimited tracking, no IP restrictions
Your Control
You have full control over your notification preferences:
- Untrack videos or channels anytime from your dashboard or via email links
- Choose between instant email notifications or daily digest
- Disable email notifications entirely while keeping in-app notifications
- Delete your account and all associated tracking data
Non-logged users: When you untrack a video, your data is immediately and permanently deleted. Logged-in users: Tracking history is retained for analytics but marked as inactive. You can request full deletion by contacting support.
Data Retention
We retain notification-related data as follows:
- Active tracking requests: Until you untrack or delete your account
- In-app notifications: Indefinitely (can be deleted manually)
- IP rate limit data: Periodically purged for privacy
- Email notification logs: 30 days for troubleshooting, then deleted
Data Storage & Security
We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and is not shared with third parties except as necessary to provide our services.
Cookies & Tracking
Essential Authentication Cookies
By creating an account or signing in, you automatically accept cookies necessary for authentication. These cookies are essential for the functionality of your account and cannot be disabled if you wish to use account features.
Authentication cookies include:
- Session cookies to keep you logged in
- Security tokens to protect your account
- CSRF protection tokens to prevent unauthorized actions
Important: Even if you previously declined cookies through our consent banner, signing up for or signing into an account will automatically set these essential authentication cookies. If you sign out, these cookies will be removed.
Analytics & Tracking Cookies
We use Google Analytics and Google Tag Manager to understand how visitors interact with our website. This helps us improve our services and user experience. You can control these optional cookie settings through your browser preferences or our cookie consent banner.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of certain data processing activities
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of the page.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Contact Support